CASE STUDY

ESCP Membership Portal

Simplifying membership processes for a not-for-profit association using Joomla CMS.

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ESCP Membership Portal

The European Society of Coloproctology, or ESCP, is a not-for-profit membership organisation who work to promote and advance the field of coloproctology in Europe. The Society is run by an elected Council and they hold an annual conference every year.

A RANGE OF ONLINE RESOURCES FOR MEMBERS

Members of ESCP can sign up online to access a whole range of resources, access to the online journal and a members' directory for keeping in touch with other professionals in their field.

The ESCP website is a Joomla website, and memberships were previously managed by their secretariat using a series of extensions. This made the process long-winded at times, meaning simple administrative tasks were more time consuming than they needed to be and workarounds would often need to be devised to make the extensions “fit” to the workflow and logic of the ESCP membership structure.

DESIGNING A PLATFORM THAT WORKS FOR YOU

Web Foundry had a series of meetings with the ESCP website team, including committee members and secretariat administrators, to deduce exactly what the platform needed to achieve in order for membership management to be effective both for the members who sign up and use the system, and the administrators who work on the platform everyday.

User stories were written to meet the requirements of these different user types. Our experienced Joomla developers were then able to design and build a custom Joomla extension for ESCP to meet the functionality of the user stories, in place of the multiple third party extensions previously used.

ONLINE SUBSCRIPTION RENEWALS SAVE YOU TIME

Through the ESCP website prospective members can register and pay for a subscription, and existing members can renew - both manually or automatically when their subscription expires.

All aspects of the registration and membership are now controlled through a single dashboard, reducing the time spent by administrators attending to member queries. In addition, custom reports are downloadable from the dashboard, saving time in processing data offline where it is required.

EASY UPDATING TOOLS FOR YOUR ENTIRE TEAM

The Joomla CMS in use on the site means that other elements of content beyond the membership data can also be managed by content editors via the same dashboard - without the need for a developer or any coding ability.

The ESCP team can now

  • manage their events calendar
  • update the website with the very latest news from the society and its members, and
  • ensure the latest information from each of the committee groups, from education to research, is available on the website

Ultimately, all of these elements benefit the Society’s members who get a tailored experience and a regularly updated website.

Services Provided & Tech Stack
  • Joomla CMS
  • Custom development
  • Payment integration
  • Clinical Trials Map
  • High volume of content
  • CMS training
  • Hosting
  • Event management

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Reporting Engine
Put your admin team in control of membership expiry, payments, analytics and much, more more.
Accounts Integration
Integrate online transactions with your back office accounting software.
Online Registration
Members can register and renew online. Expiry control, reports and notifications.
Event Listings
Integrate with Eventbrite or publish your own events from within our platform.
Payment Processing
The website is connected to a powerful payment processing platform, called Stripe. We can also integrate with Sage Pay, World Pay, PayPal and many more.
Member Only Pages
Create member only sections or pages and restricted access content.
Interactive Map
Overlay your events or business locations on an embedded Google map
Access Control Lists
Place members into groups to control what they can see or do.
Downloadable Reports
The client can view reports to show user activity, such as top products, abandoned carts, sales, shipping status and much more.
Responsive Design
The website looks spiffing on just about every device. Google also likes this feature and rewards the client with an improved ranking in their search result pages.
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The Chair

Can get quick access to critical reports and the shared view of her management team

The Finance Manager

The finance manager is part of the secretariat team that manages the membership renewals. Reports and expiry automations are all a part of the solution.

The Surgeon

The surgeon is a particular type of member and CPD content can be made available to this user type. Content includes videos, events, and training materials.

The Event Manager

The event manager can set up new events and save these as a draft or publish live. Backend reports are available to show the status of bookings and delegate information.

The Member

The member can login to the website and view member-only content. Members can belong to different groups, each with varying levels of permission and access.

The Content Writer

The client's in-house writer has access to write and save draft content to the website. The content can be reviewed and approved and then published my an authorised manager.

Guide price and project duration

Without breaking any client confidentiality we aim to provide a guide as to relative cost and duration of a project compared to our 'typical' project. Therefore, a project with a high price and duration of more than 8 weeks, would indicate a project of substantial complexity and time investment.

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