CASE STUDY

AMPS Trade Union

Developing a member portal to improve communication and attract new customers.

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AMPS Trade Union

The Association of Management Professionals (AMPS), part of Unite the Union, is the UK’s leading union for scientists and the pharmaceutical industry. Members are wide-ranging, including managers and scientists in related UK industries such as chemical, pharmaceutical, and textile.

THE OBJECTIVES

AMPS and Web Foundry have a long term relationship which has been going for around 7 years. During that time, Web Foundry have helped AMPS improve communication with existing members and also attract new members. To do so, Web Foundry developed a site that would talk to a wide and varied audience. Recently, Web Foundry upgraded the website with latest version of Joomla available (from 2.5 to 3.4) complete with a fully responsive template.

Web Foundry designed and developed a website that acts as a recruitment and member portal. The site would speak to existing members, whilst communicating the benefits of membership and other services to potential new customers. The user journey has never been so easy: modules were created on the homepage to enable users to sign up / log in / view news / access contact information very easily.

The website includes a password protected section from which members can access downloads, event details and other resources, as well as manage their subscription settings.

Non-members can access a range of resources that promote the benefits of membership and can join online via an application form. The website also includes a news section with a straightforward design to make it conducive to very short, headline style updates. This section is easily updated in-house from the Joomla admin area.

THE PROCESS

Web Foundry has a very proactive relationship with the client, with regular strategy meetings to check on progress. In the early meetings we discussed the client's requirements and provided advice on how to meet these as well as additional suggestions that would benefit the end user. Once the designs were accepted, we built the website in the Joomla CMS.

Web Foundry also provided consultancy on SEO and training to the client in managing the content from the administration area of the CMS. We continue to support AMPS as required.

THE RESULTS

AMPS were delighted with the results and the website has been effective in helping them to increase the number of online applications. With the implementation of email bulletins, rather than traditional newsletters, the costs of print and mailing has reduced significantly. The recent Joomla upgrade has ensured the AMPS website remains both current and secure, ensuring their members get the best experience they can provide.

Services Provided & Tech Stack
  • Web Design
  • Joomla Training
  • Consultancy
  • Online registration
  • Members' Area
  • Hosting & Support
  • Membership Marketing
  • Template Build

Visit the website
Reporting Engine
Put your admin team in control of membership expiry, payments, analytics and much, more more.
Online Registration
Members can register and renew online. Expiry control, reports and notifications.
Event Listings
Integrate with Eventbrite or publish your own events from within our platform.
Payment Processing
The website is connected to a powerful payment processing platform, called Stripe. We can also integrate with Sage Pay, World Pay, PayPal and many more.
Member Only Pages
Create member only sections or pages and restricted access content.
Access Control Lists
Place members into groups to control what they can see or do.
Downloadable Reports
The client can view reports to show user activity, such as top products, abandoned carts, sales, shipping status and much more.
Responsive Design
The website looks spiffing on just about every device. Google also likes this feature and rewards the client with an improved ranking in their search result pages.
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The Chair

Can get quick access to critical reports and the shared view of her management team

The Chief Executive

Can get quick access to critical reports and the shared view of her management team

The Finance Manager

The finance manager is part of the secretariat team that manages the membership renewals. Reports and expiry automations are all a part of the solution.

The Event Manager

The event manager can set up new events and save these as a draft or publish live. Backend reports are available to show the status of bookings and delegate information.

The Member

The member can login to the website and view member-only content. Members can belong to different groups, each with varying levels of permission and access.

Guide price and project duration

Without breaking any client confidentiality we aim to provide a guide as to relative cost and duration of a project compared to our 'typical' project. Therefore, a project with a high price and duration of more than 8 weeks, would indicate a project of substantial complexity and time investment.

To get a quick estimate cost for your own project please contact sales using the link below. Please add as much detail as possible or request a call back to discuss.

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Terrific company, terrific people. We have used them for our website for some years and have always had great service, great ideas, and great delivery from them. They've been prompt and efficient when we've needed help urgently and remembered us when we've forgotten something. We'd definitely recommend them wholeheartedly. You'd be daft to go elsewhere.

Marijke Smith
Chief Executive